You have the convenience of accessing our online booking system 24/7 to schedule an appointment at Sana Skin Clinic or join our waiting list. Alternatively, you can also reach out to our salon directly, and our team will be delighted to assist you in arranging your appointment.

Please be advised that a 50% deposit payment is requisite for all bookings. These deposits will be automatically applied for online bookings or can be made in person or via telephone. It is important to note that your card details are securely retained within your client account, and this process strictly adheres to secure privacy terms and conditions, which are diligently managed by Timely Booking Software.

You will receive a 48hrs reminder prior to your appointment. Please reply Y to confirm as soon as possible or contact the clinic directly to reschedule or cancel. 

We respectfully request a minimum of 24-hour notice for any appointment cancellations or modifications. Failure to provide this requisite notice will lead to the automatic forfeiture of the deposit or treatment (if included in a package or program). In instances where clients consistently fail to comply with our policy, we retain the prerogative to mandate full pre-payment for services.

It is imperative to acknowledge that 'no-shows' will be subject to a charge equivalent to 100% of the missed service or treatment. Furthermore, clients arriving late may not be assured the full duration of their appointment, yet they will still be invoiced for the full service amount.